Average Reviews:
(More customer reviews)A client of mine has 15 Netgear GSM7324's. Within a 10 month period, I needed to RMA 6 of the units. The biggest issue with these switches is that they "freeze." All the lights maybe stuck on, and the switch itself becomes unresponsive. At this point, the switch may or may not reboot on its own. If you reboot it manually, by pulling the power, the status light will blink [as if it is booting]. However, the switch never boots.
If a console cable is attached to the switch as the reboot happens, it will show that there is an "unknown PCI Device," and then name the product number of the Motorola board. It will also say "unknown box topology," then go into a reboot-loop.
I have tried reloading the firmware on the switch, and this does not fix the issue. I have noticed that half of the switches that break have been configured with VLANs, but the other half are just "wide open" switches, with only the IP address / gateway assigned.
Tech support used to be really good. Decision One was handling the higher level support. However, now all the tech support is handled overseas in India. The technicians are nice, but not as capable as Decision One was.
The switch itself performs pretty well, but I would not recommend using it in an environment where network stability is important.
Click Here to see more reviews about: NETGEAR ProSafe GSM7324 Layer 3 Managed Gigabit Switch - Switch - L3 - managed - 24 x 10/100/1000 + 4 x SFP - rack-mountable
Netgear GSM7324 24-Port Layer 3 Managed Gigabit Switch NETGEAR designs, develops and markets technologically advanced, branded networking products that address the specific needs of small and medium businesses and home users. The Company supp
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